Refunds and Returns
We specialize in Custom Made products. All our window are made for each order. For this reason we are unable to offer refunds once an order goes into production.
Orders that are cancelled prior to production will receive a full refund minus a 5% processing fee. This fee covers expenses paid to the credit card processing company along with costs incurred by us administering your order.
If you have questions, please contact us prior to placing an order.